Skiva Privacy Policy
Skiva (“we,“ “our,“ “us“) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and any related services (collectively, the “Services“).
1. Information We Collect
Personal Information: When you create an account, we may collect personal information such as your name, email address, profile picture, and other contact information.
Usage Data: We may collect information about your interactions with the Services, including the features you use, the pages you visit, the actions you take, and the time, frequency, and duration of your activities.
Device Information: We may collect information about the device you use to access the Services, including the device's IP address, operating system, browser type, and other similar information.
1.1 Health Data Collection and Use
Health Data: Skiva integrates with Apple HealthKit and Android Health Connect to collect health-related data such as heart rate, steps, distance, active calories burned, total calories burned, and exercise data. This data is collected to provide personalized insights, track your pickleball performance, and enhance your experience within the app.
We use this data to:
Analyze your pickleball activities and provide feedback on your performance.
Help you track your fitness progress and set personal goals.
Data Sharing: Health-related data will not be shared with third parties without your explicit consent, except with service providers necessary to deliver core functionality (e.g., data analysis).
Data Retention: Health data will be retained as long as it is necessary for the app to function. If you wish to delete your data, you can do so by contacting us or through the app’s settings. When no longer needed, we will securely delete or anonymize the data.
Security: We implement industry-standard security measures to protect your health data, but no transmission over the internet is entirely secure. We cannot guarantee absolute security, though we strive to protect your data to the best of our ability.
2. How We Use Your Information
Provide, operate, maintain, and improve the Services;
Communicate with you, including responding to your comments, questions, and requests;
Personalize your experience with the Services;
Monitor and analyze usage and trends to improve the Services;
Send you technical notices, updates, security alerts, and support and administrative messages;
Protect the security, integrity, and availability of our Services.
3. Sharing Your Information
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, customer service, and marketing.
Legal Requirements: We may disclose your information if required to do so by law or in response to a subpoena or court order, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.
4. Data Security
We implement reasonable security measures to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee its absolute security.
5. Data Retention
We will retain your personal information for as long as necessary to provide you with the Services and as required by law. When we no longer need to use your information, we will securely delete or anonymize it.
6. Children's Privacy
The Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Your Consent
By using our Services, you consent to our Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: jeff@skiva.app